Terms & Conditions

Newcastle International School will issue an Acceptance Letter confirming details of your course and accommodation. The place is guaranteed once we have received the full payment or at least 75% of the course fees.

All fees are payable in Pounds Sterling (GBP) and payments:

Important: We do not accept payments through Western Union or Money Gram. We can send letters by special delivery service (DHL) at extra cost.

Cancellation Policy – before course start date

Written notice must be given at least  four weeks  in advance for booking cancellations. The  administration fee  of GBP 60.00 is  non-refundable  under any circumstances.

If a student cancels a booking with  more than 2 weeks’ notice , the School will give the student a credit note equal to the paid tuition fees only to be used within twelve months. In all cases, the credit can’t be transferred to anyone else except the related person. One-week accommodation fees will be deducted as well.

If a student cancels a booking with  less than 2 weeks’ notice , the School will give the student a credit note of 50% of the paid fees to be used within twelve months. One-week accommodation fees will be deducted as well.

If a student cancels a booking  72 Hrs. notice or less and before the starting date , tuition fees are not refundable. One-week accommodation fees will be deducted as well.

            Cancellation after start date/Arrival


No tuition fee refund  is applied under any circumstances, including early departures, absences, misconduct or illness.


Accommodation is non-refundable after starting date.

Changing Place of Accommodation

The student has the right to change the accommodation by offering a reasonable justification, but can’t cancel it under any circumstances.


The student is responsible to inform NIS in the case of Travel Plan changes and the school will not make any refund in this case. In case the student will not continue his course, Tuition fees are non-refundable.

Visa Letter issue

Visa Letter will be issued after student makes the following payment:

Note: 25% of accommodation fees will be deducted from your subsequent accommodation’s payments.


Student may postpone his course with no penalties, two weeks before course starting date, with no penalties.

You will be able to join your course any time within the period of one year.

Accommodation fees will be refunded with bank charges deductions plus one-off accommodation fees (GBP 40).

Coronavirus (Covid-19) Deferral and Cancellation Policies

Cancellation or deferral before you arrive
If you have booked your course and already paid and can’t travel because of Covid -19 situation, then you are able to defer your course to a later date or convert to one of NIS’s online courses. If you decide to cancel booking, then you will be refunded with admin fees deductions.

School closure

In the event of a school closure due to government regulations, all classes will be moved online. Your teacher will be available and will follow a similar schedule to face to face classes. Refunds or deferrals will not be possible in this scenario.


All accommodation payments must be made through the school.

Accommodation bookings will be confirmed only when full payment is received.

For bookings from 4 weeks where accommodation is required, accommodation can be paid fortnightly but always 1 week upfront.

Accommodation is arranged for students only while they are studying at the school.

If the student has to leave school early for any reason, they will be asked to leave their accommodation without any compensation for any payments.

Students must always give at least 1 week notice if they want to leave their homestay accommodation. If the student gives notice with less than 1 week, a cancellation fee equivalent to 1 week of accommodation fee will be charged.

NIS reserves the right to change the accommodation details without prior notice due to circumstances beyond its control.

Accommodation will remain subject to change and availability. Early booking is advisable.

If accommodation is booked for part of the stay and the student decides to extend the accommodation, we cannot guarantee that there will be accommodation available, especially during busy periods. The student might not be able to stay in the same accommodation.

Any student who behaves in an unacceptable manner will be asked to leave their accommodation without any compensation. We cannot guarantee that we will be able to find alternative accommodation.

If the students book their own accommodation, they must give the accommodation address and a contact telephone number to the School before they come.

If the student is in private accommodation and would like to move to NIS accommodation, we require 2 week notice to find a suitable accommodation.

Homestay accommodation is normally booked from Saturday to Saturday or from Sunday to Sunday. If the student wishes to arrive or depart on a different day, extra nights must be paid.

The arrival time to the accommodation must be between 7:00 and 23:00.

If the homestay accommodation involves extra nights, the student will be charged a daily rate.

British people are from various ethnic backgrounds but English is always the main language spoken in the homestay accommodation.

Data protection policy

Newcastle International School will always practice to comply with the relevant legislation in regards for keeping all employers, student information and other personal information in compliance with Data protection Act 1998.

NIS will keep your information in electronic and paper format.

Some of the personal information supplied will be passed on to accommodation providers or the airport meeting service.

Under UK law, we must give information to the UK Home Office if required to do so.

In order to fulfil our obligations to the student, and, in some cases, to the British authorities, it is necessary for us to see and copy the student’s passport (and visa if applicable), to have contact details for the student in Newcastle or the UK, and to have details of a contact person. The student must therefore agree to provide these details and inform the school of any changes.

Students and/or parents are reminded of the need to disclose medical information about the student to the school when the application is made and to enquire prior to enrolling whether the school and accommodation facilities are suitable for the individual’s needs.

The school opens from Monday to Friday from 8:30 to 17:00.

The school will be closed on Saturdays and Sundays.

The school will be closed one week during Easter holidays and 10 days during Christmas holidays. During these periods there will be no courses. We won’t accept any booking for courses starting during these periods.

The school will be closed during Public and Bank holidays. There is no reduction in course fees for courses which include Public and Bank Holidays.